The Installation · 21 days, done-for-you
Twenty-one days from today, your business runs on AI agents.
We install Hermes Agent on your stack, build up to 5 custom AI workers for your specific workflows, and train up to 5 of your team members on Claude Code, Cowork, and Design, in person at your office in Northeast Ohio. Three weeks. Then a 90-day support window so the habits stick.
If your team isn't saving a measurable 10+ hours per week within 60 days of completion, we keep working free until they are, or refund every dollar. You pick.
Book a call
Twenty minutes. Bring one workflow that's eating your team's hours. We'll scope the whole Installation and you'll have the fixed price for your business before we hang up.
No obligation · 10-Hour Guarantee · Kickoff within 7 days
Everything that gets installed.
No fine print and no "starting at." This is the full scope of the Installation.
Hermes Agent deployment
Full installation on your server or our managed hosting. Configured for your specific channels, email, Slack, Teams, Discord, WhatsApp, or terminal. Persistent memory enabled. Scheduled jobs live. Tested end-to-end against your real workflows.
Up to 5 custom AI agents
Each one mapped to a real workflow in your business, the one your team actually runs, not a generic template. Sequenced by impact. The highest-impact agent ships in week one and starts saving hours immediately.
Claude Code · Cowork · Design training
Up to 5 team members trained on all three. Licenses guidance, prompt patterns, daily-use workflows, security defaults. The training is hands-on with their actual current work, not a hypothetical case study.
Three in-person training sessions
At your office across Northeast Ohio. Two-and-a-half hours each, scheduled across the 21-day install window. Zoom equivalent for clients outside the region. Recordings sent after each session.
Written SOPs + runbooks
Every agent gets a one-page SOP: what triggers it, what it does, where to find the output, who owns it, what to do if it breaks. Documented so a new hire can pick it up on day one without you in the room.
Ninety days post-launch support
Shared Slack channel or email, 24-hour response on business days. Includes prompt tweaks, agent tuning, and answering "is this normal?" questions while the habits form.
The 21-day timeline, day by day.
No mystery. This is the schedule we hold to.
Discovery finalized, baseline measured, Hermes provisioned.
If you came up through Discovery, the roadmap is already in hand. Day 1-2 we lock the install order. Day 3-4 we measure your team's current hour usage on the targeted workflows (this is the baseline for the guarantee). Day 5-7 Hermes Agent is provisioned and the first workflow is mapped end-to-end.
First agent in production. First in-person training.
By Tuesday of week 2, your highest-impact agent is running against real work. Mid-week we hold the first in-person training (2.5 hours, at your office) walking the team through Claude Code prompt patterns. Friday: second agent live.
Remaining agents shipped. Second training. SOPs delivered.
Week 3 finishes the deployment. Second in-person training mid-week, focus on Cowork and Design patterns. Third in-person training on Friday, the handover session: troubleshooting, advanced workflows, SOP walkthrough. We sign off together on completion.
Habits form. 60-day baseline check. Care Plan offered at day 91.
Shared Slack/email channel open for 24-hour business-day response. Day 60: we measure against the baseline. If the 10-hour gap isn't there yet, we keep working, at no charge, until it is. Day 91: the Care Plan starts if you want it. Or you take everything we built and run it on your own.
The 10-Hour Guarantee
Save 10 hours a week in 60 days, or we work free until you do.
We set a time baseline during week one of the Installation. If your team isn't saving a measurable 10+ hours per week within 60 days of completion, two choices: we keep building and training at no charge until they are, or every dollar comes back. You decide.
Read the full guarantee →The math your team will feel by month two.
Take the conservative version. Five team members, ten hours each, every week.
What goes in
What comes back
That's more than a full extra year of work, every year.
Same payroll, more of it spent on work a customer actually pays for.
If we don't hit the 10-hour threshold inside 60 days, the Installation is free until we do.
The shop across the street is going to do this eventually.
The question is whether they do it before you do, after you do, or never. The ones who do it first don't get a small advantage, they get a 30% payroll advantage on the same revenue. That gap compounds every quarter. We are the local guide that turns "eventually" into "by July 1."
21 days. 10 hours a week guaranteed. Or your money back.
Want the lay of the land first? Start with a workflow diagnostic or a discovery session.
FAQ
Common questions
What exactly gets installed?
Hermes Agent on your stack (your server or our managed hosting, your choice). Up to 5 custom AI agents configured to your specific workflows. Claude Code, Claude Cowork, and Claude Design installed and trained on for up to 5 team members. Three in-person training sessions inside the 21-day window. Written SOPs and runbooks for everything we built. Ninety days of post-launch support starting on the day of completion.
What's the 10-Hour Guarantee in plain language?
Week one of the Installation, we set a baseline: how many hours per week your trained team members currently spend on the workflows we're automating. Sixty days after completion, we measure again. If the gap is less than 10 hours per week per trained team member, two options: we keep working free until it is, or we refund every dollar you paid. You pick. Read the full guarantee at /guarantee/ for the methodology and edge cases.
Why 21 days and not 60 or 90?
Because every additional week between purchase and Hermes-running-in-production is a week your team's habits don't change. We've found that compressed 21-day installations have higher post-launch adoption than 90-day projects. Three weeks is short enough to feel urgent, long enough to do the work properly, and short enough that the in-person trainings are still fresh when the 90-day support window starts.
Where are the in-person training sessions?
At your office across Northeast Ohio: Parma, Cleveland, Lakewood, Westlake, Strongsville, Brunswick, Independence, Solon, Beachwood, Medina, Akron, and the smaller cities in between. Outside that area, we run the trainings over Zoom with the same content and the same guarantee. Keeping it regional is how we show up reliably.
Can we add more than 5 team members?
Yes. The first 5 are the core, owner or operator plus the team members on the workflows that get automated, and we can add more during scoping. Most 5-15 person businesses don't need more than the 5 included; bigger teams sometimes do. We settle the headcount on the call so the price is fixed before you commit.
How does payment work?
We scope the full Installation on a call and you see the fixed price before you commit to anything. Payment splits across the project as the work ships, and there's a discount for paying in full. No hourly billing, no surprise invoices.
Do I have to do a diagnostic or discovery session first?
No. You can book a call and go straight to the Installation. The workflow diagnostic and the discovery session are lighter ways to start if you'd rather see how we work before committing to the full build.
Who's actually building this?
Me (Richie). Not a junior contractor, not an outsourced team in another time zone. Every Installation in the first year is run by the founder. As we scale, that will change, but for now, the person who sold you on the guarantee is the person installing the agents.
What if my industry isn't on your industry page list yet?
We've still done it. The industry pages on this site show patterns we've installed often enough to write whole pages about. The Installation methodology is industry-agnostic, show us the workflow, we'll install the agent. If we don't know your industry's tools yet, we'll learn them during week one and the timeline still holds.